At Alchemy Capital, we are committed to handling complaints in a timely and an effective manner. If you have any concerns or wish to register a complaint, request you to follow the below process:
Step 1 - Name, address and telephone number of the investor relation officer who shall attend to the investor complaints are as follows:
Name: Mr. Anil Ture
Designation: Head - Operations
Address: B-4, Amerchand Mansion, 16 Madame Cama Road, Colaba, Mumbai – 400 001
Phone: +91 22 66171700
Email: complaints@alchemycapital.com
Step 2 - If the investor is not satisfied with the response received by following the Step (1) above then he/she may escalate the concern with all relevant details by marking a mail to escalations@alchemycapital.com
Step 3 - If the resolution provided at Step (1) and then Step (2) does not meet your expectation, you may approach SEBI’s grievance system - SCORES i.e. SEBI Complaints Redressal System and lodge your grievances at https://scores.gov.in/scores/Welcome.html or you may download the SEBI SCORES app on mobile from Apple Store and Play Store.
For any queries/feedback or assistance, you may also contact their toll-free helpline service number (1800 266 7575 or 1800 22 7575) which is available all days from 9:00 a.m. to 6:00 p.m. (excluding declared holidays).